Email seems simple, but email delivery can fail at any number of places in its journey from the sender to the intended recipients.Email delivery may be delayed in a mail queue somewhere in the network cloud, may fail because the email was deleted by a spam filter or rejected for being over file-size limits or having the wrong port number or the user may be embarrassed to note that the email that mysteriously vanished is still sitting in their outbox. Messages sent to mailing lists can get unexpectedly rejected or sent to moderation queues because the sender doesn’t understand posting rules.
Email have multiple variables which yields many potential failure points that even though email seems simple in principal, troubleshooting email is an inherently complex process. In the interests of empowering everyone in the online community who would like to understand more about email and possibly troubleshoot email themselves. The purpose of this article is to help you get a birds-eye-view of possible troubleshooting and some suggestions that might be of most interest to you. Plus some pointers that will guide you along the fastest path to the information you need to resolve your issue.
I NEED EMAIL HELP NUMBERS – WHY ?
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1-833-499-6300 ( EMAIL HELP NUMBER ) FOR MY COMPUTER HELPER
OVERVIEW : EMAIL PROBLEM TROUBLESHOOTING
If you believe your email is not functioning then you should have some of the specific information in order to fix it. This article provides you with a check list of items that you must have in order to troubleshoot your issue. Once the information that is described in the following is gathered, proceed to the Contact Support page to submit your support request to my computer help email experts to help you get the email problem fixed. You can even visit your email service provider to get free assistance. There are third part service providers as well with up to date technical knowledge to help you fix all type of email problems.
DIAGNOSE: WHY MY EMAIL IS NOT WORKING ?
- Email problems: Unable to send/receive email. Is that an email network problem issues ?
- Email error message – Unable to login Comcast email account.
- Email not working – The email address with which you are facing the problem.
- Email service provider – The ISP you are using like AOL email not working.
- Email client – Examples include Webmail, Outlook, Thunderbird, and Mac Mail.
- OS – What operating system or device are you using?
- Port – What are the ports that you are using?
- SSL – Are you using secure ports for incoming and outgoing connections?
- Protocol – Are you using IMAP or POP3 for incoming mail?
- Authentication – Note the password for the outgoing mail ?
- Time – Duration for which you are facing the problem and your timezone.
- Traceroute – Perform a Traceroute to your email server.Note the outcome of this command
- Server name – Note the server name of the email account you are facing the problem
SOLUTION AND TROUBLESHOOTING
Problems related to e-mail generally fall into one of the following categories:
- You cannot access the account to view incoming messages.
- You can access the account and view incoming messages, but you cannot send outgoing messages.
- Problems accessing the account
You cannot access the account to view incoming messages
There are many reasons why you might not be able to access an e-mail account. To eliminate possible causes, go through the following checklist:
- Make sure your Internet connection is working. For example, try to load a web site in your web browser.
- Verify POP or IMAP server for the e-mail account is set to mail.example.com, where example.com represents your domain name.
- Make sure you are using a complete e-mail address (for example, user@example.com) as the username for POP or IMAP authentication.
- Make sure your e-mail client is configured properly according to the instructions of the email client provider. This step does not apply if you have previously used the client to access the e-mail account successfully, and you have not subsequently changed any settings.
- Configure your antivirus or firewall to enable email to access the internet
CONTACT US: FOR ADVANCED TROUBLESHOOTING
If you need further assistance, please open a support ticket with email experts from my computer helper for online help and support from this third party email problem support provider. Call TollFree : 1-833-499-6300
If you are facing problems sending e-mail messages
If you can access your e-mail account but cannot send outgoing messages, go through the following checklist to eliminate possible causes:
- Make sure your Internet connection is working. For example, try to load a web site in your web browser.
- Make sure the outgoing SMTP server for the e-mail account is set to mail.example.com, where example.com represents your domain name.
- Make sure you have enabled authentication for outgoing e-mail on the client.
- Make sure you are using a complete e-mail address (for example, user@example.com) as the username for SMTP authentication.
- Double check that your email box isn’t full. If it is, you won’t be able to send (or receive) emails until you make room.
- Restart your computer: Sometimes, just restarting your computer may solve your email problem. Sometimes the file will need to be rebuilt and restarting the computer may simply rebuild the PST files ( In-case of Email Client, Outlook)
NEXT STEP:
If you’ve gone through all of the above steps and still can’t get your email account to work on your device, please contact our 24×7 TollFree customer support number for My Computer Helper. We have access to some additional tools, and there might be an issue with your email account that we can solve.Call TollFree : 1-833-499-6300
